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NexoPay Support
The product is in sandbox testing. Do not send real money or real card credentials through a test flow.
General support
Privacy and account deletion
privacy@nexopayglobal.com · Deletion instructions
Security reports
security@nexopayglobal.com. Please describe the issue without including passwords, PINs, complete card data, identity documents or access tokens.
What to include
- Your NexoTag or a masked account identifier.
- Device model, app version and approximate time.
- A clear description and screenshots with sensitive data hidden.
Never send your password, PIN, CVV or one-time verification code to anyone claiming to be NexoPay.